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Title:  Senior Customs Advisor

City:  Market Drayton
Department:  Finance & Tax

Market Drayton, GB, TF9 3SQ

We are highly ambitious for the future of Müller, and this is why we want to recruit and train the best. In order to fuel our success and continue to grow, we believe in giving responsibilities from day one, developing talent through coaching and mentoring and giving our colleagues a platform to make a difference.


Müller pride ourselves on offering support to help develop your knowledge and skills. In return for your commitment, drive and enthusiasm, we offer an attractive benefits package within a highly successful European business that offers financial rewards and resources, including bonus scheme, contributory pension, life assurance, generous holiday allowance and a flexible benefits programme.


We are currently recruiting for a Senior Customs Advisor to join our friendly team at Market Drayton for a fixed term of 12 months. We are looking for an experienced individual to be the senior technical lead on all UK & Irish customs related matters; supporting the Customs Team and business with customs queries; preparing HMRC submissions and advisory notes to the business etc for senior review. You will take a lead in Customs related projects and ensure compliance obligations are met and risks are mitigated.


In this role the key responsibilities for the Senior Customs Advisor will include: -
• Supported by the Customs Assistant, provide a technical advice and support service to the Muller and Culina businesses in respect of all UK & Irish Customs matters including Origin decisions, Classification of goods and general import/export queries.
• Prepare Customs advice /submissions and disclosures to HMRC for senior review.
• Act as the escalation point of contact for queries from Customs teams across the business and know when to escalate to colleagues.
• Monitor deferment account levels and reconcile deferment account on a monthly basis for the Muller business.
• Manage internal auditing within the team to verify accuracy of entries.
• Ensure all approvals / authorisations / registration numbers etc are in place and remain valid.
• Keep abreast of changes to relevant Customs legislation & HMRC guidance, make recommendations to the Head of Tax.
• Maintain and establish well documented process notes and audit procedures for business processes.
• Work with the Import and Export Team Leaders to ensure all compliance obligations are being met, provide cover to the Team Leaders on an ad hoc basis.
• Take a leading role in preparing for HMRC enquiries and support the Head of Tax with any information requests / meetings.
• Provide support and training to other team members and assist with their development.
• Take a leading role in any Customs Projects and support the business to ensure compliance and achieve the most efficient Customs position.
• Assess any business changes and the impact to Customs requirements, mitigating risks and identifying opportunities. Understand technical guidance and be able to clearly explain and communicate information internally and externally at all levels, including Senior Leaders.
• Assist the Head of Tax to develop internal processes for Customs Compliance across the UK business identifying risks and seeking solutions to mitigate them.
• Act as Deputy to the Head of Tax on Customs matters as required.
• Liaise with and support Group colleagues with any Group Projects involving UK or Irish Customs.


Key skills & experience for the Senior Customs Advisor: -
• Recognised Customs qualification desirable.
• Proven understanding of UK & EU Customs rules and procedures.
• Excellent working knowledge of Word, Excel and Outlook.
• Strong problem-solving skills.
• Team player with excellent communication skills
• The ability to work under pressure and to tight deadlines
• Ability to motivate others.
• Skilled at designing training and delivering training to a wide audience.


The Process
If you have the skills and experience in the above areas and would like to be considered for this role, please apply at

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