Title: Operational Excellence & Process Technology Lead
Telford, ENG, GB, TF2 7GJ


Location: Telford
Working pattern: Monday to Friday
About the role
We’re recruiting an Operational Excellence & Process Technology Lead to support our manufacturing operation in Telford. This is a key site‑based role focused on operational excellence, process reliability and technical capability development.
You will act as the subject matter expert for the Müller Production System (MPS) within the unit, coaching teams at all levels and driving sustainable improvements in efficiency, quality, cost and performance. This is not a people‑management role, instead, you’ll influence, coach and develop capability across the unit.
What you’ll be responsible for
- Acting as the MPS and Operational Excellence expert within the unit
- Coaching unit managers, team leaders and operators in effective use of MPS and OpEx tools
- Driving the implementation of the Müller Production System at unit level
- Developing and maintaining an OpEx improvement roadmap
- Supporting the unit through OpEx maturity assessments
- Improving performance against OEE, waste, material losses and productivity
- Ensuring effective performance data and reporting systems are in place
- Supporting and tracking VPO and cost‑saving initiatives
- Solving chronic process and reliability issues
- Defining and maintaining critical process parameters and centrelines
- Working closely with Quality to improve process capability and technical competence
- Building technical capability through training and coaching of operators and technicians
- Supporting new product introductions (NPD) as the unit’s technology expert
What we’re looking for
- Degree‑qualified (Engineering or similar) or equivalent experience
- Strong background in manufacturing, process technology or operational excellence
- Experience with Lean / Continuous Improvement / MPS / OpEx frameworks
- Lean Six Sigma Green Belt or equivalent (desirable)
- Strong understanding of OEE, TPM, waste reduction and process reliability
- Confident coach with the ability to influence without authority
- Experience working cross‑functionally with Operations, Quality and Engineering
Why join us?
- High‑impact role with site and business visibility
- Opportunity to shape how manufacturing performance is delivered
- Be part of a business genuinely focused on continuous improvement and capability building
- Secure onsite car park
- Subsidised canteen
- Up to 10% bonus – paid annually
- Private medical insurance
#hiring
You can find out more about Müller and what it’s like to work for us by clicking here Careers at Müller UK & Ireland