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Title:  Hire To Retire Human Resources Advisor

City:  Telford
Department:  Human Resources

Telford, GB, TF2 7GJ

Müller has been a loved brand in the UK for over 30 years. We offer you a long-term career with a genuine market leader - we are an entrepreneurial company where people love to work and make a difference.


We want to deliver our ambition to be the biggest and best dairy company in the UK and Ireland, and our plans for further growth mean that we are now looking to recruit a Hire to Retire Human Resources Advisor on FTC (to mid August 2022) for our Shared Service organisation in Telford.  As this is a FTC role, entry level applicants looking for a career in HR maybe considered.


The successful candidate will play a key part in the ‘Hire To Retire’ workstream, completing transactional HR activity which directly links to the employee lifecycle, providing a proactive and professional service to both our employees & the wider business from a people perspective.



Key responsibilities will include:

• Managing transactional HR activity using workflows and instructions, ensuring completion within process timelines and Shared Service SLAs, including:

  • New Starters & Internal Movers
  • Leavers
  • Employee Leave (e.g. parental)
  • Requests for Change (e.g. personal changes or work conditions)
  • Requests for Information


• Proactively seeking out solutions to unique requests/ issues and sharing knowledge and findings with the wider ‘Hire To Retire’ team.

• Ensuring clear audit trails by using clear and concise notes within the HR case management system.

• Ensuring governance & compliance of HR data through the use of document management systems and tools.

• Offering guidance & sign posting employees in regard to HR policies and processes.

• Managing customer expectations using the most appropriate method of communication.

• Completing and distributing ‘Hire To Retire’ reports as and when required.

• Promoting continuous improvement by challenging the 'status quo', seeking and recommending improved ways of working within Shared Service.

• Supporting the wider HR team with key projects and activities (e.g. annual PDP process/ flexible benefits/ auto enrolment).



Key skills & experience:

• Educated to 'A' Level standard or equivalent.

• Qualified or studying towards CIPD Level 3 is desirable, but not essential

• High level of IT skills, including MS Office, Excel, Power Point and Word.

• Excellent communication skills and demonstrable customer service experience is essential.

• Experience of working in a fast paced, high volume environment is essential, with the ability to multi-task and re-prioritise when needed to ensure deadlines are met.

• High attention to detail and accuracy, with the ability to 'think outside the box' when under pressure.

• Not afraid to challenge and offer solutions and recommendations.

• Ability to work alone or as part of a team.

• Highly motivated.


In return for your commitment, drive and enthusiasm, we offer an attractive benefits package within a highly successful European business that offers financial rewards and resources, including bonus scheme, contributory pension, life assurance, generous holiday allowance and a flexible benefits programme.


The Process

If you have the skills and experience in the above areas and would like to be considered for the role of Hire to Retire HR Advisor on FTC please apply at


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