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Title:  Shift Lead

City:  Manchester
Department:  Operations & Production

Manchester, GB, M17 1TU


Müller UK & Ireland is wholly owned by the Unternehmensgruppe Theo Müller which employs over 24,000 people throughout Europe.

In the UK, Müller develops, manufactures and markets a wide range of branded and private label dairy products made with milk from more than 1,700 British farmers.

The Müller brand is ranked at No.7 in The Grocer’s Top 100 list of Britain’s Biggest Brands, and is also the 7th most chosen brand in the UK.


We are currently looking to recruit for a Despatch Shift Lead to join our Müller Milk & Ingredients business at the Manchester Dairy. The successful candidate will enable teams to deliver targets and continuously improve performance by coaching and developing our people.


The shift pattern for this position is 4 on 4 off (2 days, 2 nights, 4 shifts off - 7AM/PM to 7PM/AM). 


The ideal candidate will have experience within Despatch / Logistics or have a transport background. Training will be provided for this position. 


Your Key Tasks as a Despatch Shift Lead:

  • Creating and delivering development plans for your team through Müller's learning management systems
  • Creating succession pathways both up through and across the organisation
  • Proactive and reactive problem solving and facilitation, coaching the team to do the same.
  • Role modelling “Go, Look, See” by being present in the department.
  • Encouraging and enabling teams to seek out improvement opportunities and to own the delivery of projects
  • Creating succession and developmental pathways both up through and across the organisation
  • High level problem solving capability and facilitation skills
  • If issues arise, having a hands-on approach by visiting the workstation when called upon to help rectify the problem; collaborating with others for escalation
  • Coaching team members, enabling them and supporting them to solve problems
  • Enabling the team to create and deliver operational excellence opportunities


Your Responsibilities as a Despatch Shift Lead:

  • Health and safety commitment to a zero loss time accident mindset
  • Create purpose and direction around OGSM deliverables
  • Ensures own activities are aligned to overall business objectives and know how current performance impacts the bottom line.
  • People management including the delivery of performance review, development and coaching of the team, dealing with employee relations issues
  • Create purpose and direction around objectives, goals, strategies, measures and deliverables
  • Collaboratively works with other teams to improve our business
  • Knowledge of operational excellence
  • Utilises all available opportunities, enabling others to improve the way we do things

Contact Details:

F.A.O. Hire To Retire Recruitment, Müller UK & Ireland, Donnington Wood Business Park, Telford, Shropshire, TF2 7GJ

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