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Title:  First Response Technicans

City:  Manchester
Department:  Operations & Production

Manchester, GB, M17 1TU


Müller UK & Ireland is wholly owned by the Unternehmensgruppe Theo Müller which employs over 24,000 people throughout Europe.

In the UK, Müller develops, manufactures and markets a wide range of branded and private label dairy products made with milk from more than 1,700 British farmers.

The Müller brand is ranked at No.7 in The Grocer’s Top 100 list of Britain’s Biggest Brands, and is also the 7th most chosen brand in the UK.


We are recruiting... First Response Technicians


The role will provide an integral link between the production and engineering teams. The role holder will embody our MMI Brand Values: Be Bold, Focus, Own it. The first response technician will minimise inefficiency and support the production teams.


Key responsibilities:

• High level problem solving capability and facilitation skills

• Constant recognition that the value creation is “level 1” - First line support primary purpose is to support the front line teams

• Coaching front line team members, enabling them to solve problems

• Uses PDCA techniques to follow problems through to “100 year fix” in real time

• Working closely as ONE TEAM with Rapid Response Engineers

• Immediate “go, look, see” the issue by visiting the workstation when called upon

• Maintenance excellence / Asset care


Muller Responsibilities:

• Works on active OE projects continuously

• Looks for “waste” in everything that we do

• Actively seeks out improvement opportunities within the workplace and converts to own OE projects

• Owns and delivers OE initiatives and is recognised for these

• Utilises opportunities to improve the way we do things

• Collaboratively works with other team members to improve our business

• Can demonstrate OE contribution through PDP process

• Aware of how current performance impacts the bottom line

• Health and safety of self and others

• Ability to deliver on the job training (show and tell) to new colleagues


Key skills & experience:

- Previous food manufacturing experience

- Technical acumen /qualification


Contact Details:

F.A.O. Hire To Retire Recruitment, Müller UK & Ireland, Donnington Wood Business Park, Telford, Shropshire, TF2 7GJ

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