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Title:  Despatch Operator

City:  Manchester
Department:  Operations & Production

Manchester, GB, M17 1TU


Müller UK & Ireland is wholly owned by the Unternehmensgruppe Theo Müller which employs over 24,000 people throughout Europe. In the UK, Müller develops, manufactures and markets a wide range of branded and private label dairy products made with milk from more than 1,700 British farmers. The Müller brand is ranked at No.7 in The Grocer’s Top 100 list of Britain’s Biggest Brands, and is also the 7th most chosen brand in the UK.


We are currently looking to recruit for a Despatch Operator to join our Manchester Dairy within our Muller Milk & Ingredients business. The successful incumbent will enable the Dairy with value creation through technical expertise in support of continuous improvement and value creation agenda.


Key Responsibilities:



Key tasks:


  • Ensure legal compliance of all procedures and relevant company policies.
  • Demonstrate and promote the company values and principles.
  • Consistently follow the company disciplinary, grievance and attendance management procedures.
  • Attend 1 to 1s and meets the role expectations.
  • Ensure 100% stop/start machine attendance in addition to replenishing machine comsumables.
  • To ensure that the relevant routines and rituals are followed timely and effectively.
  • Support with inductions and training.
  • Attend the daily pulse meeting in identify, implement and sustain improvement initiatives.
  • Collate and input data into basic spreadsheets and interpret when targets are not being met.
  • Adheer to business initiatives to reduce waste.
  • Ensure all diary plant and equipment is appropriately cared for.
  • Esnure compliance with all food safety and hygiene standards and requirements.
  • Ensure all quality system controls and producers are followed effectively to maintain product integrity.


Muller Responsibilities:


  • Achieve the daily performance tasks.
  • Represent the business positively in terms of service, apperance, professionalism and courtesy.
  • Support in meeting customer specifications and requirments.
  • Conform to the company standards of hygiene, PPE and dress code.
  • Contribute to the achievement of internal and external audit accreditation.
  • Provide timely and professional responses to customer complaints.


Demonstrable skills, experience and knowledge within the following:


  • IOSH Working Safely Certificate or equivalent
  • BIT Lean L2 or equivalent
  • Basic Food Hygiene


  • Time Management
  • Resistance to change
  • Plant and equipment reliability
  • Basic Microsoft Office Suite (EXCEL, Word and Powerpoint)


The Process

If you have the skills and experience in the above areas and would like to be considered for this role, please apply at www.mullercareers.co.uk

Contact Details:

Talent Supply Team, Müller UK & Ireland, Shrewsbury Road, Market Drayton, Shropshire, TF9 3SQ

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