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Title:  Senior National Account Manager

City:  Home Based
Department:  Sales

Home Based, GB


Müller UK & Ireland is wholly owned by the Unternehmensgruppe Theo Müller which employs over 24,000 people throughout Europe.

In the UK, Müller develops, manufactures and markets a wide range of branded and private label dairy products made with milk from more than 1,700 British farmers.

The Müller brand is ranked at No.7 in The Grocer’s Top 100 list of Britain’s Biggest Brands, and is also the 7th most chosen brand in the UK.


Müller Milk & Ingredients is Britain’s largest producer of branded and private label fresh milk, cream, butter and ingredients products, with a network of dairies and depots servicing customers throughout the country.


We are currently recruiting for a Senior National Account Manager on a home based contract, with travel to sites as and when needed.


As a Senior National Account Manager, you will deliver company budgeted volume and profit targets for a major customer channel, create market leading and winning customer relationship management and also develop & implement strategic customer plans. The successful candidate will be a leader that develops direct reports and themselves for future moves in management levels.


Your challenge


  • Support the delivery of key commercial targets as defined by the annual budget process
  • Lead the strategic planning  process at Customer level across multiple categories
  • Engage internal stakeholders at board level to commercial customer agenda
  • Support the BU Head  to help shape the commercial strategy and delivery of the functional goals.
  • Lead & develop internal account management meetings through the account team i.e. Customer Activation meeting
  • Lead the Cross functional team to achieve agreed customer objectives
  • Negotiation and delivery of annual business plans with key customers
  • Development of "Longer Term" sustainable growth plans (out with annual JBP's) with Key Customers to win profitably
  • Build and maintain winning customer relationships (measured through Advantage Survey, where available)
  • Embed a high performance culture within the Business Unit through effective coaching, development and performance management of people
  • Take responsibility to manage and oversee cross functional customer projects / allocated internal projects - start to finish
  • Demonstrate a full understanding of key profitability measures for customers - supporting monthly Business reviews with required detail
  • Manage the SOP volume and financial forecast within company targets

Key skills & experience


  • Essential: People Management / Leadership of a minimum of 3 years
  • Working within an External Sales environment, ideally within FMCG with Private label experience
  • Communication & Influencing skills
  • Time Management & Organisation Skills
  • PC literate (Excel & Powerpoint)
  • Accuracy
  • Selling & Negotiation Skills
  • Analytical Skills
  • Presentation Skills
  • Full UK driving license    


 The Process


If you have the skills and experience in the above areas and would like to be considered for this role please apply at

Contact Details:

F.A.O. Retained Recruitment, Müller UK & Ireland, Shrewsbury Road, Market Drayton, Shropshire, TF9 3SQ

Job Segment: Sustainable Agriculture, Agriculture

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