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Title:  Transport Operations Manager

City:  Droitwich
Department:  Logistics & Supply Chain & Transport

Droitwich, GB, WR9 0LW


Müller UK & Ireland is wholly owned by the Unternehmensgruppe Theo Müller which employs over 24,000 people throughout Europe.

In the UK, Müller develops, manufactures and markets a wide range of branded and private label dairy products made with milk from more than 1,700 British farmers.

The Müller brand is ranked at No.7 in The Grocer's Top 100 list of Britain's Biggest Brands, and is also the 7th most chosen brand in the UK.


We are currently recruiting for a Transport Operations Manager to create a culture to deliver, empower and optimise performance across our Droitwich Distribution Site. You will be responsible for the inbound and outbound operation in this high volume, 24/7 operation.


Your challenge


  • Embed Muller excellence and deliver high performance through PMS principles and KPI management
  • Collaboratively work with cross functions and maintain industry relationships to maximise performance and identify synergies
  • Support preparation of annual budget following GO principles and in line with timescales set, and monitor and investigate significant deviations for all areas of ownership
  • Lead change and projects effectively through high level problem solving capability and facilitation skills
  • Demonstrates Health and safety leadership and commitment through embedding the Müller safety culture, promoting engagement across all levels
  • Responsible for process confirmation, legal and audit compliance
  • Creating succession pathways both up through and across organisation to enable potential and growth
  • Commercially focussed, drives volume growth and movement to function cost centre



Key Tasks


  • Develop a culture of aspiration & excellence to enable the site to deliver the OGSM
  • Creates a culture and enables team to create and deliver OE opportunities, improving the way we do things, focussing on value, customer service and best practice
  • Accountable and ownership of actions
  • Demonstrates leadership capability through strong coaching, mentoring and people management skills that enables their team to deliver high performing results
  • People management including delivery of performance review, development and coaching of team, dealing with employee relations issues
  • Responsible for contingency planning and incident control
  • Promotes and instils MMID behaviours across all levels of the function.
  • Responsible for process confirmation, legal and audit compliance
  • Creating succession pathways both up through and across organisation to enable potential and growth
  • Drives a best in class service model by reviewing, understanding and addressing adverse impacts to customer service


The Ideal Candidate


  • CPC holder
  • Experience of managing a budget of £15m + per annum
  • Managing 3rd Party Subcontractors
  • Experience managing large operational teams
  • Driver Agency Management
  • Fleet management of over 200 assets
  • Strong operational knowledge of planning and Scheduling that operates 24/7
  • Experience of working in large scale transport network and direct to customer deliveries
  • Knowledge of transport management systems & vehicle telematics
  • Strong numeracy and IT literate with good Excel and data handling skills
  • Knowledge and understanding of transport KPI’s with understanding of financial management / performance of the operation.
  • Experience in a unionised environment
  • Ability to coach, train, develop direct reports
  • Good decision-making skills, able to analyse, prioritise and plan as well as responding to quickly changing workloads
  • Driving a culture of high performance, safety, compliance and Continuous Improvement


The Process:

If you have the skills and experience in the above areas and would like to be considered for this role please apply at www.mullercareers.co.uk

Contact Details:

F.A.O. Retained Recruitment, Müller UK & Ireland, Shrewsbury Road, Market Drayton, Shropshire, TF9 3SQ

Apply now »