Title:  OH Clinical Administrator

We’re recruiting…Occupational Health Clinical Administrator

Location:  Nearest Muller Milk & Ingredients site  

Contract: Full-Time, Permanent 

Hours: Monday–Friday (40 hours)

Benefits for the role:

Competitive salary, generous annual bonus, Health Care Cash Plan,  Life Assurance, 25 days holiday plus bank holidays (rising with service), Enhanced Maternity & Paternity Family Leave, Enhanced Bereavement Leave, Pension Employer Contribution Scheme (matched up to 8%), Exclusive access to Müller Rewards, offering a variety of online and in-store discounts and development opportunities.

Müller has been a loved brand in the UK for over 30 years. It’s a household name – and it continues to grow as we invest to make and market an ever-great range of fantastic dairy products. We are currently the 8th most chosen FMCG brand, picked from supermarket shelves over 208 million times each year.

We are recruiting for an Occupational Health Clinical Administrator to support The Occupational Health team in managing medical data across Muller UK & Ireland and to ensure a seamless and timely provision of medical advice and legal compliance is achieved.

What you’ll do:

• Assist the Practice Manager to manage, process, and protect all medical data be adhering to the Data Protection Act and GDPR and under Medical Ethics of GMC/FOM, NMC.
• Deal with all information in a confidential manner whether this be by email, letter, or phone.
• Deal with enquiries from all areas of the business relating to OH activity and direct enquiries to the correct area.
• Process Heath Referrals ensuring accurate matching within the medical database.
• Scan and attach data into the medical database.
• Maintain the medical archive as per policy process.
• Manage file requests from solicitors and employees upon authorisation of the clinical team and legal and insurance teams.
• Coach and support the wider business as they learn our processes; understand data confidentiality and be able to convey this to the wider business.
• Be clear on functional targets and how our service contributes to this, be clear on OH and H&S goals.
• Chase medical reports and patient consents.
• Work within the wider OH service with a view towards continuous improvements which includes clinical governance, standards, and audit.
• Raise purchase orders.
• Process payments for treatment providers.

 What you’ll bring:

•  RSA keyboard skills.
• Excellent Microsoft Excel skills – spreadsheet manipulation.
• Good basic English-both written and verbal.
• Confident telephone manner.
• Solution focussed.
• Open and able to challenge and be challenged.

At Müller, we’re committed to creating an inclusive workplace where everyone feels they belong. We welcome applications from all backgrounds and encourage people to apply even if they don’t meet every requirement listed. If you need reasonable adjustments at any stage of the recruitment process, please let us know - we’re happy to support you.

The Process

If you have the skills and experience in the above areas and would like to be considered for this role, please apply at www.mullercareers.co.uk

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