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Title:  Process Team Leader - Bridgwater

City:  Bridgwater

Bridgwater, GB, TA6 6DF


Müller UK & Ireland is wholly owned by the Unternehmensgruppe Theo Müller which employs over 24,000 people throughout Europe.

In the UK, Müller develops, manufactures and markets a wide range of branded and private label dairy products made with milk from more than 1,700 British farmers.

The Müller brand is ranked at No.7 in The Grocer’s Top 100 list of Britain’s Biggest Brands, and is also the 7th most chosen brand in the UK.


<span style="font-family:"Calibri",sans-serif">We are currently recruiting for a Process Team Leader for our Bridgwater dairy. Within this role you will be responsible for providing leadership, support and coaching to the Process & Milk intake teams throughout the shift. This is to ensure smooth running of operations, delivery of the daily production plan and to be responsible for leading the dairy in terms of performance, compliance and company policy.


<span style="font-family:"Calibri",sans-serif">In this role the key responsibilities will include:


  • <span style="font-family:"Calibri",sans-serif">Ensure legal compliance procedures and relevant company policies are followed
  • <span style="font-family:"Calibri",sans-serif">Demonstrate and promote the company values and principles
  • <span style="font-family:"Calibri",sans-serif">Consistently follow the company disciplinary, grievance and attendance management procedures
  • <span style="font-family:"Calibri",sans-serif">Manage the performance of dairy process,intake and gatehouse teams and achieve 100% completion of PDP’s with all relevant staff
  • <span style="font-family:"Calibri",sans-serif">Actively manage employee coaching, training and development to provide effective succession planning and develop a high performing team
  • <span style="font-family:"Calibri",sans-serif">Actively ensure that all shifts within your area of control are appropriately resourced
  • <span style="font-family:"Calibri",sans-serif">Manage team holiday requests and provide timely feedback
  • <span style="font-family:"Calibri",sans-serif">Ensure that all asset care and start up tasks are effectively carried out
  • <span style="font-family:"Calibri",sans-serif">To effectively manage performance using the defined short interval control procedure
  • <span style="font-family:"Calibri",sans-serif">To ensure that the relevant routines and rituals are followed timeously and effectively
  • <span style="font-family:"Calibri",sans-serif">Work with the team to identify, implement and sustain cost saving initiatives
  • <span style="font-family:"Calibri",sans-serif">Deliver business initiatives to reduce waste
  • <span style="font-family:"Calibri",sans-serif">Ensure all dairy plant and equipment is appropriately cared for
  • <span style="font-family:"Calibri",sans-serif">Optimise resource planning to minimise overtime and additional day working
  • <span style="font-family:"Calibri",sans-serif">Ensure compliance with all food safety and hygiene standards and requirements
  • <span style="font-family:"Calibri",sans-serif">Ensure that all effluent consent levels are adhered to
  • <span style="font-family:"Calibri",sans-serif">Ensure all quality system controls and procedures are followed effectively to maintain product integrity
  • <span style="font-family:"Calibri",sans-serif">Coach and lead dairy teams to achieve the daily performance targets
  • <span style="font-family:"Calibri",sans-serif">Influence all customer facing staff to represent the business positively in terms of service, appearance, professionalism and courtesy
  • <span style="font-family:"Calibri",sans-serif">Lead site teams to meet customer specifications and requirements
  • <span style="font-family:"Calibri",sans-serif">Ensure staff conform to the company standards of hygiene, PPE and dress code
  • <span style="font-family:"Calibri",sans-serif">Contribute to the achievement of internal and external audit accreditation
  • <span style="font-family:"Calibri",sans-serif">Provide timely and professional responses to customer complaints
  • <span style="font-family:"Calibri",sans-serif">Work with site teams to deliver improvement projects, activities and events aligned to the company O.G.S.M. (Objectives, Goals Strategies and Measures), as detailed in the site A.O.P. (Annual Operating Plan)
  • <span style="font-family:"Calibri",sans-serif">Support any new system, structure or process improvement projects
  • <span style="font-family:"Calibri",sans-serif">Work with site teams to use the company standard business improvement framework
  • <span style="font-family:"Calibri",sans-serif">Demonstrate commitment to Health & Safety by invesitgating accidents appropriately and challenging unsafe practices, raising hazards and responding promptly and effectively to all hazards raised by others
  • <span style="font-family:"Calibri",sans-serif">Actively support and encourage all relevant group Health and Safety and EMS practices and improvement initiatives
  • <span style="font-family:"Calibri",sans-serif">Communicate and lead site staff to achieve KPI and P.I (Performance Indicator) targets, relevant to your functional are


<span style="font-family:"Calibri",sans-serif">Skills, Knowledge and Experience:

  • <span style="font-family:"Calibri",sans-serif">Temperature Controlled FMCG Operations
  • <span style="font-family:"Calibri",sans-serif">Management and Leadership skills
  • <span style="font-family:"Calibri",sans-serif">Customer Service
  • <span style="font-family:"Calibri",sans-serif">Performance Management
  • <span style="font-family:"Calibri",sans-serif">Continuous Improvement
  • <span style="font-family:"Calibri",sans-serif">Health & Safety Procedures
  • <span style="font-family:"Calibri",sans-serif">Environmental Management Systems
  • <span style="font-family:"Calibri",sans-serif">Recruitment Selection & Retention
  • <span style="font-family:"Calibri",sans-serif">Disciplinary and grievance procedures
  • <span style="font-family:"Calibri",sans-serif">Microsoft Office Suite (EXCEL, Word & Powerpoint)
  • <span style="font-family:"Calibri",sans-serif">Email - AS400 or S.A.P. business information systems
  • <span style="font-family:"Calibri",sans-serif">Production Control Systems (DPS, OEE, Mainsaver etc.

<span style="font-family:"Calibri",sans-serif">Challenges:

  • <span style="font-family:"Calibri",sans-serif">Time management due to the time sensitive nature of the operation
  • <span style="font-family:"Calibri",sans-serif">Resistance to change
  • <span style="font-family:"Calibri",sans-serif">Improving staff morale
  • <span style="font-family:"Calibri",sans-serif">Developing a high performing team
  • <span style="font-family:"Calibri",sans-serif">Appropriate delegation
  • <span style="font-family:"Calibri",sans-serif">Plant and equipment reliability

<span style="font-family:"Calibri",sans-serif">The Process
If you have the skills and experience in the above areas and would like to be considered for this role please apply at https://careers.muellergroup.com/Mueller_UK/?locale=en_GB 



Contact Details:

F.A.O. Hire To Retire Recruitment, Müller UK & Ireland, Donnington Wood Business Park, Telford, Shropshire, TF2 7GJ

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